5/5 STAR REVIEW ON YELP I found my car on Craigslist and called Ryan at Provident. We were able to do 99% of the sale right over the phone. Ryan was very professional and courteous. They came through on everything they promised. I was very satisfied with my purchase and will recommend them to my friends.
5 STAR REVIEW I wanted to wait a while to write this review in order to have time with the vehicle so I could give a well rounded review. We were actually heading to the freeway to go to Carmax to see an advertised truck. Since this truck was for my son who was going away to college, we really wanted not only the best value but a good, solid truck that he could depend on. The 21 point certified inspections were important to us, so we didn't just want to buy a truck off any lot. We were surprised when we came across this little gem of a lot. Tony our sales rep, knows a lot about Toyota trucks, which impressed my autophile husband. He didn't try and fast talk us into a more expensive vehicle and that impressed me. When we looked under the hood, my husband recognized that replacements were made, such as the battery and fluids and that inspections had been made. Which showed us that there was care used in getting the truck ready for resale. Tony even had the CarFax available for us to review. Once we selected the vehicle, the transaction was quick and went smoothly. After we got home, my husband and son went through the car thoroughly and were very happy with how well maintained the truck was. My son is up at school now and we feel confident in the truck that he has. BTW: we never made it to CarMax...
I haven't yet bought a vehicle from Provident but have been back and forth on the phone with them. Because of my situation they are hard at work trying to help me. I've never met these guys but my gut feeling tells me that I can probably trust them. You never know what you're getting from used car lots but these guys have it down. Kudos to Ryan and Tony. They're helpful, straight forward, understanding and talk to me like a human. So far so good and I hope to be driving away in a Toyota 4Runner soon. If not... I'll still refer my friends and family to them. Thanks Provident Auto Sales!
5 STAR REVIEW I just bought a 2008 4runner limited edition from Ryan and have nothing but great things to say about the professionalism and ease of buying. We were able to walk around the lot and look at every car without being harassed once when we first arrived. Had I not had my mind made up before I arrived it would have been difficult choosing because there was several Toyota's that caught my eye. I had an issue that came up in my solo test drive, Ryan asked if I could recreate the scenario, which we were able to, and the problem was fixed the next morning. No pressure, small lot with quality used cars and a very fair price. I'm stoked.
5 STAR REVIEW On July 11, 2016 I purchased a 2007 Nissan Titan, for all used vehicles you might find a few minor things that need to be fixed. I ran into that situation and I just cannot get over the awesome service that was provided to me by the associates at Provident Auto Sales. Tony was my salesman I have always been afraid of used car salesman how Pushee they can get. Tony was right there he was not pushy at all. Ryan helped with getting me to the right shop to get these issues taken care of. The shops that they work with or very reputable shops I was in and out I cannot say that for a regular dealerships. I just want to extend a very big thank you to each and everyone of you at Provident you guys are a great team keep up the great work and I will be back if I ever need a another vehicle. Steve
Provident was awesome to work with! i fell in love with a 2003 4Runner that I went to test drive. car was in the shop and he had one of his guys go get it just so i could test drive it. left that day with positive thoughts on buying the car but didn't feel any pressure or that time was running out which was nice. called a few days later and tony made sure it was taken off the lot so I could come pick it up!! he had already started my paperwork, so the process didn't take long at all. i would most definitely recommend this place to anyone! they are super honest and take REALLY good care of their cars.
YELP** STAR REVIEW Ryan was the best. He is a true professional. He went out of his way to make sure that I was happy. This is the second time I have purchased a vehicle from him.
5/5 STAR YELP REVIEW I found a 1998 4Runner on Craigslist at Provident. When I called in, I spoke with Ryan, who was very nice and answered all of my questions. The day I visited the lot Ryan was off and I met with Tony who spent plenty of time with me going over the car and answering all of my questions. I also spent some time with Tom who was very helpful too. I have to say that everything they promised, they have delivered on. So far I am very happy with the car and with their service and will be going back to them when I need another used car. I highly recommend Provident Auto Sales.
YELP REVIEW 5/5 STARS I was looking for a full size truck and found one I was interested in but it was a long drive so I called Tony and we made a deal over the phone for my trade. I drove down 1 1/2 hours the next day and was surprised at the way these guys do business. They showed me the paperwork that showed where the truck was from and what their cost was and all the work that was done. I had all the blue book info and caefax and knew what I was looking for. Tony and Tome didn't try to sell me anything I didn't want and played no games with fees or price or my trade. We made a deal that was right in the middle, a good deal for both of us. I wasn't there 2 hours and we were done. Fair deal good service uncommon in the car business. I would do business with these guys again in a heart beat.
5.0 star rating Throw everything you think about used car lots out the window. Saw the truck. Gave me no sales pitch and he threw me the keys ( after me being there 2 minutes ). Drove the truck, offered him my price- as I had done MUCH research on Tacoma pick ups. He agreed- I let him finish up with his present car buyers who were doing contracts. He told me where to get a cold beer. I came back in 25 minutes and we just did some paperwork. I drove away with a GREAT TRUCK! I am an analyst in my professional life- and I can pick apart a truck better than most people! I hesitated in making an hour drive to go see the truck- VERY GLAD that I did. Made the deal and it was more like hanging out, than buying a truck. No pressure or attitude - like I got at MIRAMAR MOTORSPORTS- where they made it feel like I SHOULD BE HONERED- Just to see a truck- and if I was to actually drive one ( I should be ready to sign a contract on the spot! PROVIDENT AUTO SALES- is great if you are looking for a Toyota Truck.
Not your typical experience at a used car lot. No hovering, no pressure, but attentive and helpful.
5/5 Stars Stumbled across Provident while searching the Internet for an 07 Tacoma. I was pleased with the service I got. They made the buying process painless and efficient. I know people might shy away from these small indie dealers, but no need to with Provident.
5.0 STAR YELP REVIEW 5/28/15 I was in a spot. I didn't have the best credit. I had a car that was not in the best shape. I knew I had better get rid of my current car and get into something else before it was too late. I went to Provident Auto and I sat down with Ryan. Ryan took the time to listen to me and find out what my needs were. Then he made me an offer for the car I was driving. I was very pleasantly surprised, because when it was all said and done I drove home in a new car, and it was such an upgrade from the car I drove in with. It has almost been a month since I purchased this vehicle, and Ryan has followed up with me just to make sure everything was still good and to make sure I was happy. I have to say, since I stepped foot in Ryan's office he has treated me like family. There is something to be said about that. A used car salesman who treats you like family. I highly recommend Provident Auto Sales.
12/17/2013 5/5 STAR REVIEW ON YELP I'm really satisfied with the service we got there! Ryan helped us every step of the way and he was honest and so very helpful! Thank you Ryan.
6/10/2015 YELP review 6/10/15 Friendly service. Amazing vehicle selections. With the way the stand behind everything they sell I'd buy another vehicle from them in a heart beat. The part that sold me the most is when I was test driving and they told "don't worry about going to some random parking lot and looking over the car, bring and it back here and take as much time as you need to check it all out." Nothing makes you feel better then buying from someone who's confident in what they're selling.
7/21/2014 5/5 STAR REVIEW ON YELP Never be hesitant dealing with these people! Our experience with them has been delightful. Tony was gracious, respectful, knowledgeable and not pushy. He sold us a great Jeep last week. When we had a small issue he was quick to make all of the arrangements to take care of it. I agree with a previous poster about being concerned when dealing with an unfamiliar auto sales lot. But these guys are great! Thank you Provident and Thank you Tony for your outstanding service!
JO ANN W
YELP REVIEW 5.0 star rating 6/16/2015 There is not a bad thing you can say about this place, amazing customer care, great pricing, all around great experience.
1/5/2014 YELP REVIEW 5/5 STARS I bought an Infiniti G35 fully loaded from Provident Auto in July 2011 and I was inpressed. The staff was friendly and very helpful. Got to go on a test drive by myself, trade in process was easy plus received more for my trade, awesome! I told Ryan that I was not a first time buyer and want a low payment and a low APR, them bam all was taken care of! After buying the G there was a problem that I bright to his attention and it was taken care on right away. Yes I recommend this company. I will be back to buy another Infiniti in the near future. Thanks, Joe Amparano
YELP review 5.0 star rating 7/10/2014 I found my car on Craigslist and called Ryan at Provident. We were able to do 99% of the sale right over the phone. Ryan was very professional and courteous. They came through on everything they promised. I was very satisfied with my purchase and will recommend them to my friends.
5/5 STAR YELP REVIEW 7/13/2015 I found a vehicle online but was concerned it wasn't with a major dealership. I've had a bad experience with a used car dealer prior. So I was really held back from contacting them even though I found "the car" for me. I went on yelp and saw all the reviews and figured its famiy/friends of the workers. My husband said it doesn't hurt to go and check it out. We went, test drove, and everything seemed too good to be true. They were able to get me half the interest rate that the major dealerships were offering me. Ryan helped me and was really helpful, friendly and HONEST! He gave me some pointers about credit and refinancing if I felt I needed to in the future. He wanted to help vs make a sale. After we drove the car home I noticed the AC wasn't "ice cold" and being pregnant that is important. I called Ryan and he stated I can take to any service shop I wanted to and they will take care of it. My husband being handy, figured it just needed a refill. We went to auto zone, bought a can, texted Ryan the receipt and I had a reimbursed check in my mailbox 3 days later. To be told I can go to any shop shocked me.. No dealer has ever told me that before. And the receive a check within days was really nice. My husband plans on buying his next vehicle from Ryan. I definitely will refer friends there from now on!