Testimonials
ROLAND P
Had a great experience going and buying a vehicle from Provident Auto Sales. Salesman Charlie Schreck was very helpful and knowledgeable about the vehicles. I highly recommend them.
MARK W
5 STAR REVIEW I wanted to wait a while to write this review in order to have time with the vehicle so I could give a well rounded review. We were actually heading to the freeway to go to Carmax to see an advertised truck. Since this truck was for my son who was going away to college, we really wanted not only the best value but a good, solid truck that he could depend on. The 21 point certified inspections were important to us, so we didn't just want to buy a truck off any lot. We were surprised when we came across this little gem of a lot. Tony our sales rep, knows a lot about Toyota trucks, which impressed my autophile husband. He didn't try and fast talk us into a more expensive vehicle and that impressed me. When we looked under the hood, my husband recognized that replacements were made, such as the battery and fluids and that inspections had been made. Which showed us that there was care used in getting the truck ready for resale. Tony even had the CarFax available for us to review. Once we selected the vehicle, the transaction was quick and went smoothly. After we got home, my husband and son went through the car thoroughly and were very happy with how well maintained the truck was. My son is up at school now and we feel confident in the truck that he has. BTW: we never made it to CarMax...
CELESTINA U
I bought my first car here recently and everything went even better than you could possibly imagine! The service was absolutely wonderful as they were quick to respond and never left you hanging, especially with Charlie Schreck who helped me get my car as well as an AMAZING deal on it. Not only that but besides the wonderful and welcoming atmosphere they provide when helping you look for a car they are also very thorough with everything. When it came to the paperwork it went very smoothly as they happily explained everything I was signing as well as answered any questions I had during the process with is always so nice as it made me feel less nervous. Now when it comes to the car itself when I received it, it was so cleaned and detailed, that I couldn't wait to drive it. Overall, I had an amazing experience and if you are looking into getting a new used car I could not recommend this place enough, they truly are amazing :D
Mika C
Very professional and no pressure! Everyone that we came in contact with was helpful. I have purchased 28 cars in my 65 years and these guys top the big dealerships. Thanks for everything......we love our Sequoia!
LARRY M.
I haven't yet bought a vehicle from Provident but have been back and forth on the phone with them. Because of my situation they are hard at work trying to help me. I've never met these guys but my gut feeling tells me that I can probably trust them. You never know what you're getting from used car lots but these guys have it down. Kudos to Ryan and Tony. They're helpful, straight forward, understanding and talk to me like a human. So far so good and I hope to be driving away in a Toyota 4Runner soon. If not... I'll still refer my friends and family to them. Thanks Provident Auto Sales!
THE G
5/5 STAR YELP REVIEW I found a vehicle online but was concerned it wasn't with a major dealership. I've had a bad experience with a used car dealer prior. So I was really held back from contacting them even though I found "the car" for me. I went on yelp and saw all the reviews and figured its family/friends of the workers. My husband said it doesn't hurt to go and check it out. We went, test drove, and everything seemed too good to be true. They were able to get me half the interest rate that the major dealerships were offering me. Ryan helped me and was really helpful, friendly and HONEST! He gave me some pointers about credit and refinancing if I felt I needed to in the future. He wanted to help vs make a sale. After we drove the car home I noticed the AC wasn't "ice cold" and being pregnant that is important. I called Ryan and he stated I can take to any service shop I wanted to and they will take care of it. My husband being handy, figured it just needed a refill. We went to auto zone, bought a can, texted Ryan the receipt and I had a reimbursed check in my mailbox 3 days later. To be told I can go to any shop shocked me.. No dealer has ever told me that before. And the receive a check within days was really nice. My husband plans on buying his next vehicle from Ryan. I definitely will refer friends there from now on!
KAYLAA S
Google Review I had a great experience working with Tom. He was so helpful explaining the financing process to me and didn't pressure me in any way. He encouraged me to find the best rate whether it be with his company or my credit union.
Alicia O
5 STAR REVIEW I just bought a 2008 4runner limited edition from Ryan and have nothing but great things to say about the professionalism and ease of buying. We were able to walk around the lot and look at every car without being harassed once when we first arrived. Had I not had my mind made up before I arrived it would have been difficult choosing because there was several Toyota's that caught my eye. I had an issue that came up in my solo test drive, Ryan asked if I could recreate the scenario, which we were able to, and the problem was fixed the next morning. No pressure, small lot with quality used cars and a very fair price. I'm stoked.
KEVIN B
I recently bought a 2016 Toyota 4Runner at Provident Auto. Charlie and Tom were extremely helpful throughout the process and made my car buying experience seamless. i would recommend Provident Auto Sales to any first-time car buyers or anyone else looking for a used car in great condition!
MAYLIE S
5 STAR REVIEW I purchased a 2007 Nissan Titan, for all used vehicles you might find a few minor things that need to be fixed. I ran into that situation and I just cannot get over the awesome service that was provided to me by the associates at Provident Auto Sales. Tony was my salesman I have always been afraid of used car salesman how Pushy they can get. Tony was right there he was not pushy at all. Ryan helped with getting me to the right shop to get these issues taken care of. The shops that they work with or very reputable shops I was in and out I cannot say that for a regular dealerships. I just want to extend a very big thank you to each and everyone of you at Provident you guys are a great team keep up the great work and I will be back if I ever need a another vehicle. Steve
STEVE H
To be honest, we were hesitant to do business at a smaller dealership but I'm glad we took a chance! We found a great car at a great deal and Tom was amazing to work with. No pressure, easy transaction. Traded in our car and he gave us more than we asked for. Highly recommend checking them out for your next car!
VALARIE W
Very great experience, Tom is extremely helpful. A+ experience.
MASON L
Provident was awesome to work with! i fell in love with a 2003 4Runner that I went to test drive. car was in the shop and he had one of his guys go get it just so i could test drive it. left that day with positive thoughts on buying the car but didn't feel any pressure or that time was running out which was nice. called a few days later and tony made sure it was taken off the lot so I could come pick it up!! he had already started my paperwork, so the process didn't take long at all. i would most definitely recommend this place to anyone! they are super honest and take REALLY good care of their cars.
BRIDGET H
Found a new Camry at Provident for my wife. Got a good deal when working with Tom and his team. A few weeks later after the car had been mostly in our garage, realized that the touch screen that controls radio stations, phone pairing, etc was not working correctly because the screen had apparently lost its original calibration so that pressing most of the buttons directly on them was not working. The guys found a work around but not convenient to use. They had a mobile tech that was able to replace the screen. Everything about it now is as intended. Tom, per the sales contract did not have to help with this problem on a used car but they did and my wife and I appreciate it very much. Great guys to work with!! Thanks from Larry and Ana
LARRY A
YELP** STAR REVIEW He was the best. He is a true professional. He went out of his way to make sure that I was happy. This is the second time I have purchased a vehicle from him.
CHRISTIAN D
5/5 STAR YELP REVIEW I found a 1998 4Runner on Craigslist at Provident. When I called in, I spoke with Ryan, who was very nice and answered all of my questions. The day I visited the lot Ryan was off and I met with Tony who spent plenty of time with me going over the car and answering all of my questions. I also spent some time with Tom who was very helpful too. I have to say that everything they promised, they have delivered on. So far I am very happy with the car and with their service and will be going back to them when I need another used car. I highly recommend Provident Auto Sales.
DAN E
YELP REVIEW 5/5 STARS I bought an Infiniti G35 fully loaded from Provident Auto and I was impressed. The staff was friendly and very helpful. Got to go on a test drive by myself, trade in process was easy plus received more for my trade, awesome! I told Ryan that I was not a first time buyer and want a low payment and a low APR, them bam all was taken care of! After buying the G there was a problem that I bright to his attention and it was taken care on right away. Yes I recommend this company. I will be back to buy another Infiniti in the near future. Thanks, Joe Amparano
JOE A
YELP review 5.0 star rating I found my car on Craigslist and called them at Provident. We were able to do 99% of the sale right over the phone. They were very professional and courteous. They came through on everything they promised. I was very satisfied with my purchase and will recommend them to my friends.
R P
Tom helped finesse the process of purchasing a beautiful Jeep Wrangler! I looked around CA for several Jeeps, and took the trek from Los Angeles to San Diego. This dealership is experienced, professional, and courteous. Thanks, guys!
IAN S
YELP REVIEW 5/5 STARS I was looking for a full size truck and found one I was interested in but it was a long drive so I called Tony and we made a deal over the phone for my trade. I drove down 1 1/2 hours the next day and was surprised at the way these guys do business. They showed me the paperwork that showed where the truck was from and what their cost was and all the work that was done. I had all the blue book info and carfax and knew what I was looking for. Tony and Tom didn't try to sell me anything I didn't want and played no games with fees or price or my trade. We made a deal that was right in the middle, a good deal for both of us. I wasn't there 2 hours and we were done. Fair deal good service uncommon in the car business. I would do business with these guys again in a heart beat.
CHUCK C
This is a real review and you can feel free to reach out to me to validate the following : I never wanted to buy from a dealership, let alone a small used car lot. No offense but I was always taught that this was not the best option. But I wanted vey much to get a low mileage sequoia and a dealership was one of my only options given how difficult they are to find and how quickly they sell. First I called and I spoke with Tom who would be walking me through the sale Tom spoke to me at length on the phone and there was no BS. We got straight to the point, to the financing and when I could come see the car. The phone conversation struck me as being very straightforward and no pressure. Very accommodating. Tom met me at an inconvenient time for him and did not rush me - he took about 3 hours to talk to me about every aspect of the sale He looked at the car and came back and told me every little thing that was noticed that needed to be fixed. He was going to fix those things whether I bought it or not He asked me questions to find out what I wanted to use the car for and how I was going to be using it. He then went out his way to accommodate me on my request for the following items: Some of which I paid for or we worked out solutions for payment. He then credited me for things I did not want fixed. Water pump Timing belt kit New Tires Fixed mirror Offered to fix the dent in the back Offered to fix the spot on the hood Took the seats out I did not want He also helped me to get a warranty that covers my engine and transmission for 5 years or unlimited mileage. Texted me or called me promptly all the time Called when things changed or were delayed Communicated clearly all of the time He did everything extremely expediently- he went way above and beyond what any normal dealer would have done. He sent me pictures and texts of every single receipt and step we took. From maintenance to when it got picked up for shipping. Overall I would give more than a 10 out of 10.
K C
I had an excellent experience at Provident Auto Sales. Tom kept his word on all fronts, fixed some minor paint issues on the hood and worked with me to deliver the car I set out to buy.
WILLIAM B.
I first want to say thank you to Francisco for helping me figure out what the noise was coming from my 4 runner. Provident is a great place to come to if you're shopping for a used car. Had a small issue when I first purchased my vehicle from Tom. I give Tom and his team a lot of credit for being patient and understanding of the situation. They worked with me to figure out the problem which turned out to be minor (worn down roof rack) , but Tom went above and beyond to get work done by installing a new wheel bearing on my driver side tire. I can't thank you enough for dealing with me lol I'm sorry. But if anyone is looking for a vehicle come here they will treat you like family and make sure you leave a happy and most of all satisfied customer with your vehicle! Love my 4 Runner! Thanks again Tom and Francisco.
BRANDON C
I had a great experience here and got a great car! I had decided the day before to look into replacing my Chevy Colorado, which I liked but didnt have the towing capacity I required. I visited Courtesy Chevrolet to get a quote for my truck, and they did their confusing, fast talking, wont let me leave the dealership without selling my truck routine. Thankfully I did, because Ryan gave me a great deal on a 2007 4 Runner and my truck for trade in. Very little money changed hands, which was awesome. Chevy wanted to take my truck on the spot and mail me a check for it weeks later (because I had lost the title), and tried to convince me that nobody else would take it without a title, and I wouldn't get a good price for trade in. Provident also offers a 30-day parts and labor warrantee on purchases! So you can buy a used vehicle with peace of mind.
CAROLYN W
We searched up & down for a reliable, safe first car for our daughter. Charlie & their team at Provident were amazing! From start to finish! They were priced very fair, added on extras for my daughter and we were in and out of there with a fabulous car in under a few hours. Great experience! These guys are top notch and very honest!
Audrey W.
YELP review Friendly service. Amazing vehicle selections. With the way the stand behind everything they sell I'd buy another vehicle from them in a heart beat. The part that sold me the most is when I was test driving and they told "don't worry about going to some random parking lot and looking over the car, bring and it back here and take as much time as you need to check it all out." Nothing makes you feel better then buying from someone who's confident in what they're selling.
JASON T
Came here after going through multiple dealerships unwilling to work through my lease-end. Tom was awesome! Found the car that was a perfect fit and the right price. Super nice car, clean and runs great. From the few other cars I did look at on the lot, I could say the same thing for them all. Tom wouldn't let me sign any paperwork until all financial details were understood and didn't try to talk me into anything more than what I asked for. Tom was super honest and extremely helpful through everything. Easily the best, smoothest car buying experience I've had.
L M
I can honestly say the 10 hour drive was well worth it to pick up my gorgeous new SUV. Charlie and I had been in contact before we decide to make the drive, he sent me photos and videos of the car to ensure I knew what I was getting before I got there. He was also able to give me numbers over the phone and when we got there he was true to his word and nothing changed, no surprise fees or add on that we didn't know about or we weren't okay with. The car we got is amazingly clean for being a used car. We got more then we expected too. Over all the transparency and customer service with these guys made our car buying experience amazing. It's hard to find an honest car dealership anywhere these days but these guys are it. They definitely have customers for life with us.
BRITTNEY O
Best experience I've had at a used car lot or any car lot. One of the owners Ryan was helpful, honest, and very knowledgeable on the vehicle I was looking to purchase. When you're putting out that kind of money it's nice to have Low pressure/take your time environment. Very happy with my 2006 Toyota tundra. Very clean inside and out and runs like a champ! I will be going back for my next purchase. Thanks
DEREK S
5 STAR REVIEW ON YELP Never be hesitant dealing with these people! Our experience with them has been delightful. Tony was gracious, respectful, knowledgeable and not pushy. He sold us a great Jeep last week. When we had a small issue he was quick to make all of the arrangements to take care of it. I agree with a previous poster about being concerned when dealing with an unfamiliar auto sales lot. But these guys are great! Thank you Provident and Thank you Tony for your outstanding service!
JO ANN W
YELP REVIEW 5.0 star rating There is not a bad thing you can say about this place, amazing customer care, great pricing, all around great experience.
JASON S
They were all super professional and knowledgeable. I didn't have a set car in mind just a couple things I couldn't go with out. They helped me find a perfect fit for me and didn't push me out of my budget. Charlie was super quick and easy going through the financing. I would recommend this spot to anyone looking for a used vehicle!!!
EVAN I
I never thought I would be writing a review on a car dealership, much less a positive one. But the guys here at Provident Auto were really awesome to deal with. There was no pressure. Everything was as advertised. And most importantly I didn't feel like I needed to shower afterwards from being around totally slimy car salesman like at other places. Tom and his team were great!
PETER G
We were looking for a used Prius V in good condition, they had one on their lot and we were very happy with the price and the ease of buying from them. Nice family run business and we would highly recommend it!
LOIS C.
My wife and I have been searching for a car for my son for a few weeks now. If anyone else is shopping for cars right now, you know it's tough finding a good car at a fair price. We jumped on Yelp multiple times during our search, and kept coming across Provident Auto Sales. They had great reviews and so we finally stopped in to try and find a car. Charlie came and helped us, and we immediately felt comfortable talking with him. We test drove a car, but didn't feel it was the right fit, so we ultimately left. However, the experience was good and so we went back the next day and test drove another car. This time it was the right fit and we ended up getting a really good car at a good deal. Provident is doing something right, and their Yelp reviews show it.
KEVIN L.
5.0 star rating Throw everything you think about used car lots out the window. Saw the truck. Gave me no sales pitch and he threw me the keys ( after me being there 2 minutes ). Drove the truck, offered him my price- as I had done MUCH research on Tacoma pick ups. He agreed- I let him finish up with his present car buyers who were doing contracts. He told me where to get a cold beer. I came back in 25 minutes and we just did some paperwork. I drove away with a GREAT TRUCK! I am an analyst in my professional life- and I can pick apart a truck better than most people! I hesitated in making an hour drive to go see the truck- VERY GLAD that I did. Made the deal and it was more like hanging out, than buying a truck. No pressure or attitude - like I got at MIRAMAR MOTORSPORTS- where they made it feel like I SHOULD BE HONERED- Just to see a truck- and if I was to actually drive one ( I should be ready to sign a contract on the spot! PROVIDENT AUTO SALES- is great if you are looking for a Toyota Truck.
TIM H
Not your typical experience at a used car lot. No hovering, no pressure, but attentive and helpful.
BECKA R
5/5 Stars Stumbled across Provident while searching the Internet for an 07 Tacoma. I was pleased with the service I got. They made the buying process painless and efficient. I know people might shy away from these small indie dealers, but no need to with Provident.
T M
5.0 STAR YELP REVIEW I was in a spot. I didn't have the best credit. I had a car that was not in the best shape. I knew I had better get rid of my current car and get into something else before it was too late. I went to Provident Auto and I sat down with Ryan. Ryan took the time to listen to me and find out what my needs were. Then he made me an offer for the car I was driving. I was very pleasantly surprised, because when it was all said and done I drove home in a new car, and it was such an upgrade from the car I drove in with. It has almost been a month since I purchased this vehicle, and Ryan has followed up with me just to make sure everything was still good and to make sure I was happy. I have to say, since I stepped foot in Ryan's office he has treated me like family. There is something to be said about that. A used car salesman who treats you like family. I highly recommend Provident Auto Sales.
JAY D
5/5 STAR REVIEW ON YELP I'm really satisfied with the service we got there! Ryan helped us every step of the way and he was honest and so very helpful! Thank you Ryan.
Maria T
Easiest, most seamless car buying experience ever. They paid attention to detail and made sure I had a safe, reliable vehicle when I left. The sales and finance staff were friendly, attentive, and made sure I understood each step as we went along.
DAVID B
Easiest car buying experience ever! They literally handed us the keys and walked away. Love that! No high pressure sales people. We've had the 4Runner for 6 months now, and love it. Highly recommend Provident Auto Sales! 2001 4Runner
5/5 STAR REVIEW ON YELP I found my car on Craigslist and Provident. We were able to do 99% of the sale right over the phone. They were very professional and courteous. They came through on everything they promised. I was very satisfied with my purchase and will recommend them to my friends.